DatMap Platform — Terms of Service

Version 1.0 — Effective: June 1, 2026

Operator: DatMap, LLC, a Delaware limited liability company (the "Operator", "we", "us").

These Terms of Service (the "Terms") are a binding agreement between you ("you", the "Customer") and the Operator, governing your access to and use of the DatMap Platform websites, applications, APIs, maps, datasets, exports, and related services (collectively, the "Platform"). By creating an account, subscribing to a paid plan, or otherwise using the Platform, you agree to these Terms, to our Privacy Policy (https://datmap.ai/legal/privacy), and, if you make submissions, to our Submission & Contribution Terms (https://datmap.ai/legal/submission-terms). Paid plans are additionally governed by our Refund & Cancellation Policy (https://datmap.ai/legal/refunds), which is incorporated into these Terms. If you do not agree, do not use the Platform. We record the version of these Terms and the timestamp of your acceptance when you register or subscribe.

1. Accounts & Eligibility

1.1 You must provide accurate registration information and keep your credentials secure. You are responsible for all activity under your account.

1.2 You must be at least 16 years old (or the higher minimum age set by your local law) to use the Platform, and at least 18 years old (or the age of majority where you live) and able to form a binding contract to subscribe to a paid plan. If you subscribe on behalf of an organization, you represent that you are authorized to bind it, and "you" includes that organization.

2. The Service

The Platform lets you browse, search, build, and share interactive maps of documents and data, and (on eligible plans) upload data, run clustering jobs, and use grounded AI chat and summaries. Features, limits, and plans are described on our Pricing page at https://datmap.ai/pricing and may change as the Platform evolves.

3. Plans, Fees & Automatic Renewal

3.1 Paid plans ("Paid", "Pro") are billed in advance on a recurring monthly basis through our payment processor, Stripe. Your subscription renews automatically each billing cycle, and your payment method will be charged the then-current plan price at each renewal, until you cancel. The price, billing frequency, and these renewal terms are disclosed at checkout before you subscribe.

3.2 You can cancel at any time, online, through the Stripe Customer Portal reachable from your account page (https://datmap.ai/settings/account) — cancelling is at least as easy as subscribing, and no phone call or retention step is required.

3.3 Prices are stated on the Pricing page and may change on a prospective basis; we will notify you of price changes in advance, and changes take effect at your next renewal, giving you the opportunity to cancel first. You authorize us (via Stripe) to charge your payment method for all fees due. Applicable taxes may be added.

4. Cancellation, Refunds & Downgrades

You may cancel at any time as described in Section 3.2. On cancellation your paid access continues until the end of the then-current billing period, after which it ends and your tier reverts to Free; Pro-only data you created is retained read-only as described in the Refund & Cancellation Policy. Fees already paid for the current period are non-refundable except where required by law (including statutory cooling-off rights for consumers in certain jurisdictions). The full refund and cancellation terms, including consumer withdrawal rights, are set out in the Refund & Cancellation Policy at https://datmap.ai/legal/refunds.

5. Fair Use of Metered AI Features

Grounded AI chat and full-corpus summaries are metered and subject to fair-use limits that keep the service sustainable:

We may adjust these limits prospectively, with the current limits always shown on the Pricing page or your usage page. Automated, scripted, resale, or abusive use, or use that materially exceeds normal individual research use, is not permitted.

6. Cost-Control Suspension / Pause

Some operations (AI chat, summaries, clustering jobs, large data pulls, and embeddings) incur real compute and third-party costs. If the costs your account generates in a billing cycle exceed the value of your subscription for that cycle, or if you breach the fair-use limits in Section 5, we may, at our discretion, pause or limit the affected features for the remainder of the current billing cycle, with the features restored at the start of your next cycle. Where practical we will notify you. A pause under this Section does not, by itself, entitle you to a refund and does not extend your billing period, and your subscription continues to renew unless you cancel. Your right to cancel under Section 3.2, and any non-waivable statutory rights, are unaffected.

7. Acceptable Use

You will not: (a) break the law or infringe others' rights; (b) upload data you lack the rights to use; (c) attempt to access other tenants' data, probe, scrape, or disrupt the Platform, or circumvent rate, quota, or access controls; (d) resell or sublicense the Platform without authorization; or (e) use the Platform to build a competing service. You are responsible for the legality of data you upload and for complying with the licenses of any third-party sources you pull from (for example, Semantic Scholar or USPTO).

8. Your Data; Ownership

As between you and us, you retain ownership of data you upload ("Customer Data"). You grant us a license to host, process, and display Customer Data as needed to operate, secure, and improve the Platform and provide the service to you. We isolate tenant data per account. Our handling of personal data is described in the Privacy Policy at https://datmap.ai/legal/privacy; as described there, we do not use the private content of your tenant Customer Data to train third-party foundation models. Maps or data you choose to publish or share are governed by their visibility setting; public maps are visible to anyone, and content you submit to public maps is governed by the Submission & Contribution Terms.

9. Intellectual Property; Feedback

The Platform, its software, design, and content (excluding Customer Data and third-party data) are owned by the Operator and its licensors. We grant you a limited, revocable, non-exclusive, non-transferable right to use the Platform in accordance with these Terms; no other rights are granted. If you send us suggestions or feedback about the Platform, we may use it without restriction or compensation. Copyright-infringement complaints should be sent to our designated Copyright Agent at contact@datmap.ai (subject line "DMCA Notice"), as described in the Submission & Contribution Terms.

10. Third-Party Services

The Platform integrates third-party services (for example, Stripe for payments, email delivery providers, data providers, and model/inference providers). Your use of those features may be subject to the third party's terms, and we are not responsible for third-party services.

11. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. AI-GENERATED ANSWERS, SUMMARIES, CLUSTERS, AND LABELS MAY BE INACCURATE, INCOMPLETE, OR MISLEADING; YOU ARE RESPONSIBLE FOR VERIFYING ANY OUTPUT BEFORE RELYING ON IT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Limitation of Liability

12.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE OPERATOR AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

12.2 OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) FIFTY U.S. DOLLARS (US$50).

12.3 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or fraudulent misrepresentation, willful misconduct, gross negligence where non-excludable, or death or personal injury caused by negligence where non-excludable, nor does anything in these Terms affect statutory consumer rights that cannot be waived.

13. Indemnification

You will defend, indemnify, and hold harmless the Operator and its affiliates, officers, employees, and agents from claims, damages, and costs (including reasonable legal fees) arising from your Customer Data, your use of the Platform, or your breach of these Terms or of any third-party rights or source license.

14. Term & Termination

You may stop using the Platform and delete your account at any time. We may suspend or terminate your access, with or without notice, if you breach these Terms, create legal or security risk, or fail to pay; and we may discontinue the Platform or any feature (in which case, for paid subscribers, any prepaid fees for service not delivered after discontinuation will be refunded pro rata). On termination, Sections that by their nature should survive — including Sections 5–6 (as to accrued obligations), 8 (licenses granted), 9, and 11–17 — survive.

15. Governing Law & Dispute Resolution

15.1 Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules, and by the U.S. Federal Arbitration Act.

15.2 Arbitration. Any dispute arising out of or relating to these Terms or the Platform will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be seated in Wilmington, Delaware, or, at your election, conducted remotely by videoconference or, where the AAA rules permit, in your county of residence. The arbitrator's award may be entered in any court of competent jurisdiction.

15.3 Class waiver. CLASS ACTIONS AND CLASS, COLLECTIVE, OR REPRESENTATIVE ARBITRATIONS ARE WAIVED; DISPUTES MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court.

15.4 Exceptions. Either party may bring qualifying claims in small-claims court, and either party may seek injunctive or equitable relief in court for actual or threatened infringement or misuse of intellectual property.

15.5 Opt-out. You may opt out of this arbitration agreement by written notice emailed to contact@datmap.ai (subject line "Arbitration Opt-Out") within thirty (30) days of first accepting these Terms, stating your name and account email. If you opt out, disputes will be resolved in the state or federal courts located in Delaware, and both parties consent to personal jurisdiction and venue there.

15.6 Mandatory law. This Section 15 does not apply to the extent prohibited by mandatory law applicable to you, including, for consumers in the EU or UK, mandatory rights to bring claims in the courts of your home country.

16. Changes to These Terms

We may update these Terms; material changes will be posted here with a new version number and effective date and, where required, notified to you in advance by email or through the Platform. Continued use after changes take effect constitutes acceptance; if you do not agree, cancel and stop using the Platform before the changes take effect. The version and date of your acceptance are recorded when you register or subscribe.

17. General

17.1 Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, reorganization, or sale of assets.

17.2 Notices. We may give notices via the Platform or to the email associated with your account. Legal notices to the Operator must be sent to contact@datmap.ai.

17.3 No waiver. Failure to enforce a provision is not a waiver of it.

17.4 Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control.

17.5 Export & sanctions. You represent that you are not located in an embargoed jurisdiction or on any restricted-party list, and you will comply with applicable export-control and sanctions laws.

17.6 Relationship. These Terms create no partnership, agency, employment, or fiduciary relationship.

17.7 Severability. If any provision is held unenforceable, it will be limited or severed to the minimum extent necessary, and the remainder will remain in force.

17.8 Entire agreement. These Terms, together with the Privacy Policy, the Refund & Cancellation Policy, the Submission & Contribution Terms (where applicable), and any policies expressly incorporated, are the entire agreement between you and the Operator regarding the Platform and supersede prior discussions on that subject.

17.9 Interpretation. Headings are for convenience only; "including" means "including without limitation."

18. Contact

Questions about these Terms: contact@datmap.ai Privacy questions or requests: privacy@datmap.ai

See also: Privacy Policy · Refund & Cancellation Policy · Submission & Contribution Terms · Moderation & Appeals Policy